UNCLASSIFIED
Thursday, October 1, 2020

Important Notes

12
IMPORTANT NOTES
Date: 07/02/2020

ITALY, ITALY, ITALY

Agents, Applicants, Sponsors and Commands, please be advised the processing of Italian Visas is delayed and the Italian Embassies in the United States are processing in limited batches. This is causing significant delays in receipt of visas to accomplish travel from the U.S. to Italy for personnel under DoD movement orders.  Agents are advised to review Passport Matters for visa processing instructions and to utilize Italian Consulates in agent’s geographical area when available. Please ensure the use of correct applications for the area as designated and forward the visa requests appropriately.  

Italian applications which have been forwarded to Fort Belvoir Passport and Visa Office for processing are delayed approximately 90 days and will be processed based on initial departure dates provided on the applicants visa application.  Return of the visas once delivered to the Embassy is approximately 4 weeks.  There is no expedite process in obtaining the visa and we will continue to rely on the Embassies capabilities during the current circumstances.  

Members requiring status on submission and anticipated return dates must contact their DoD agent and request a status check be provided to the following point of contact directly, Chief Passport and Visa Branch: Edmund.T.Snead.Civ@mail.mil

Your email must be formatted as follows to avoid further delay in response:

SUBJ:  Italy_Visa_ Status _2020

The text of the email must contain each applicant's name and DOB applying for the Italian visa.   You will be provided with an anticipated processing time line.
Date: 06/08/2020


DoD agents must only provide applications within the guidelines established.

Submission of passport applications (DS-82, DS-11, DS-4085 or DS-5504) outside the established guidance not only impacts the current process by inundating the system with unnecessary applications but causes delays on the overall turnaround of completed product.

Military personnel, Government Civilians, and command-sponsored dependents on pcs orders to OCONUS locations who require a no-fee Special issuance passport per the foreign clearance guide will submit their passport applications to local DoD passport acceptance facility no earlier than 60 days and no later than 45 days from OCONUS departure date.  If visa is required the passport application will be submitted no earlier than 80 days and no later than 65 days prior to departure date.  Acceptance facilities will enforce submission timeframes.  Failure to do so may result in command-sponsored dependents traveling separately from their sponsor.  Foreign clearance guide can be found at HTTPS://WWW.FCG.PENTAGON.MIL/FCG.CFM.

For movement after 30 Jun 2020, additional guidance will be provided to prepare agents and applicants for post stop movement order (pending determination).  This will incorporate expedite memorandum signed by   ACOM/ASCC/DRU/HQDA Commander/Principal forward with the application and involving DoD EA Fort Belvoir coordination. The Annex CCCC will be provided to the field for use.

Departure date supported by orders, no exceptions unless MILO is signed by DET, not Units)Passport requiring a visa , no earlier than 80 days from OCONUS departure date. Passport requiring a visa, no later than 65 days from OCONUS departure date. After this date more chances of delay Passport only , no earlier than 60 days from OCONUS departure date. Passport only, no later than 45 days from OCONUS departure date. After this date more chances of delay 

Reprint requirement for Special issuance passports:

In the last few weeks the has been an issuance of passport with the data page being illegible and rendering the passport unusable. For agents receiving a passport of this type please do not provide to the applicant, do not make copy for the applicant to utilize for visa application  and do not have the applicant or guardian endorse the passport.  Please return the passport directly to State Dept. utilizing the following information for reprint.  Any time a passport is return for corrective action, filing to book file, application of renewal or reprint the DoD agent must provide the correct type of DD-1056 for the action. If you have questions please contact customer service for assistance.
 
Please submit the following for the issuance of a replacement:

 Passport
 Generate admin DD-1056 (2 copies)
 Block 19 should state “ Request reprint due to illegible data”
 Copy of the original DD-1056 ( 1 copy)
 DS-7691
 No forms required

DoD Agents only must mail with appropriate documents directly to:

U.S. Department of State
Special Issuance Agency (CA/PPT/SIA)
Attn: Adjudication Managers
44132 Mercure Cir.
P.O. Box 1185
Sterling, VA 20166-1185


Travel Orders Exceptions Options for Official Passports:

The approved Deployment/Movement Memorandums have a validity for use of 180 days from the date of approval.  Memorandum in lieu of Orders have a validity for use of 30 days from the date of approval.

               Please allow 7-12 business days for a response for memorandum in lieu of orders and deployment/movement memorandum requests. Please allow 12-20 business days for a response to passport waiver requests. Please continue to use this mailbox for any further exception option correspondence (i.e. new requests, status checks, follow-ups, requested responses, changes/updates needed, etc.). For communication purposes, please only have one primary and one alternate point of contact per email request. Please review the vital information below to ensure all exception option requests are not being delayed for common errors being made:

· For all exception option requests, please submit required supporting tasking documentation to verify the bona fide need (RFO's, operation orders, alert status mission tasking orders, documented contingency tasker, inspection schedule, conference agenda, position orders, event/workshop schedule, letter of invitation, selection notification, projected mission analysis, academic course selection notification, execution orders, unit training schedule endorsed by commander, classified tasking in SIPR planning data base, FTN, JOPES, DCAPES, MROW, MOBCOPS, MARPLAY, JTIMS). We DO NOT accept USAF line remarks as tasking documentation. Please do not send in additional memorandums as tasking documentation. If any supporting tasking documentation/information is classified and needs to be reviewed by our agency or the Special Issuance Agency (SIA), please send the classified information to all the requested three staff members SIPR email addresses at candace.e.white.civ@mail.smil.mil, anthony.m.lipanovich.civ@mail.smil.mil and warren.a.johnson4.civ@mail.smil.mil .

· Please remember that these exception options only apply for official passport requests only. Diplomatic passport and blue special issuance military dependent passport requests require fully funded PCS/assignment orders for them to be issued from SIA.

· Please remember that at least one country being traveled to must require an official passport for entry/operations per the Foreign Clearance Guide (FCG) https://www.fcg.pentagon.mil/fcg.cfm must be on the memorandum request and tasking documentation submitted.

Passport application errors:
Missing signature and incorrect photos:

The number one reason for suspending a case is the agent has failed to sign the 1056, and number 2 is forwarding photos that exceed 6 months of age.  One other area for improvement includes submitting DS-82s in all cases possible.  Please remind you teams if an individual has a passport (unless they are minors or lost their book) they can use the DS-82 for a renewal with a copy of the applicant’s valid tourist book validating the copy is of the current tourist book. Sign and date the copy verifying your review then include it in the package. Do not submit the original (hard form) tourist book with a request unless specially directed.  Please disseminate this information to all agents in your facility.

Shipping and confirmation of shipping receipt:

DoD acceptance agents must utilize Visa, Passport Automatic System (VPAS) when creating the DD-1056, creating DS-7691 and identifying tracking information and confirmation of packages received by SIA or DET.  Agent must track and log each package.  The procedures are identified in the DoD training attachment forward to all agents.  This is not an option it is a requirement, as it provides tracking information and puts the application in the correct status so that when it is completed and returned to DET, it is easier to mail out to you the agent for confirmation.

Periods of validity:

Applications, DD-1056, Expedite memos and supporting documents exceeding 30 days after signature are too old unless specifically identified to have an expiration date. (DS-3053 90 days, DET movement memorandums and Memo in lieu of orders have dated period for use of the information)

If there are any questions please reach out to our Customer Service Team and they will direct your call appropriately. 703-545-0003/0004, Customer Service: usarmy.pentagon.hqda-oaa-det.mbx.det-ppv-customer-service@mail.mil

Date: 05/27/2020

As of May 13, 2020 the SECDEF stop movement order remains in effect through June 30, 2020 and guidance for passport application processing is as follows:

 

Military personnel, Government Civilians, and command-sponsored dependents on pcs orders to OCONUS locations who require a no-fee passport per the foreign clearance guide will submit their passport applications to local passport acceptance facility no earlier than 60 days and no later than 45 days from OCONUS departure date.  If visa is required the passport application will be submitted no earlier than 80 days and no later than 65 days prior to departure date.  Acceptance facilities will enforce submission timeframes.  Failure to do so may result in command-sponsored dependents traveling separately from their sponsor.  Foreign clearance guide can be found at HTTPS://WWW.FCG.PENTAGON.MIL/FCG.CFM. 

 

Military personnel, Government Civilians, and command-sponsored dependents on pcs orders to OCONUS locations with departure dates prior to 30 June and who are traveling under one of the SECDEF-approved stop movement order exemptions or have been granted an exception to policy to the stop movement order should immediately submit their passport applications if they have not already done so.

 

All personnel submitting applications should expect potential delays due to processing times and limitations associated with department of state processing capacity.

 

If there are extenuating circumstances that require expedited processing of passport application, submit memo [ANNEX CCCC] with justification through chain of command for ACOM/ASCC/DRU/HQDA principal approval.

 

- Annex CCCC , Expedite memorandum identifies the use of expedited processing is not available for dependents of command sponsored personnel.   During COVID-19 crisis expedite letters will be utilized to identify the requirement to upgrade any case within the "Exception to Policy" guidance until further guidance.

 

**DoD Agents must utilize VPAS to create the appropriate transmittal and further forward DoD passport applications to the State Dept. lockbox in the correct status to DOS.  Failure to follow policy guidance will delay application processing and further result in capability and corrective action within the PAAF.

DoD agents will identify the applications as ROUTINE on the DD-1056 and corresponding VPAS transmittal and record tracking numbers for later use. On the front of the packaging envelope markings as follows: DDD.  Applications will be forwarded to the lockbox address, processed as ROUTINE and within the capability of the Department of State. 

DoD Passport Acceptance agents will accept passport applications for DoD Personnel and their dependents who are on official travel orders, prior to the lifting of the SECDEF stop movement order.  Agents will review application packages and while guidance of ETP is in effect, identify if an exception to policy (ETP) category has been met.  8 ETP categories are found in the SECDEF order and personnel in those categories will be identified as such in their travel orders.  If the orders do not identify an ETP, the traveler will need to provide an appropriately signed ETP memo indicating travel is approved for three purposes 1) Mission Essential 2) Humanitarian Reasons 3) Extreme Hardship.  Agents will identify the applications as EXPEDITE on the DD 1056 and corresponding VPAS transmittal and record tracking numbers for later use. On the front of the packaging envelope markings as follows: DDD / ETP.  Applications will be forwarded to the lockbox address, processed as EXPEDITE and within the capability of the Department of State. 

DoD personnel and dependents requiring “urgent” official travel and who have met all requirements to process under expedited means will contact the Directorate of Executive Travel (DET) to coordinate additional prioritization of their application over other expedite cases.

If applicants are traveling prior to 30 Jun 2020 DoD agents must provide the following information after forwarding THE APPLICATION to SIA/Lock box.

-Copy of the Exception to Policy memorandum

-Copy of the Expedited memorandum

-Copy of orders, complete set or modifications

-Name of applicants and information     

               1056 barcode # /              Name (Last, First M) /                                 Date of birth

- Transmittal from VPAS

- Tracking number to Lockbox

-Date of travel

-Travel manifest or Itinerary

- Brief note of request for Urgency

-Application type: Diplomatic, Official, Dependent passport

 

Subject line must state the following or your email "will not be read immediately". 

Subject Line: “IRT FRAGO 27, URGENT MISSION CRITICAL” 

FORWARDED TO DoD Passport and Visa office:

Mr. Snead and Mr. Robinson

usarmy.pentagon.hqda-oaa-det.mbx.det-ppv-customer-service@mail.mil

 

The email must contain the reason for the urgent request and provide supporting documents as necessary.  Agents will be prepared to provide follow-up information upon request.

Date: 05/27/2020

As of May 13, 2020 the SECDEF stop movement order remains in effect through June 30, 2020 and guidance for passport application processing is as follows:

 

Military personnel, Government Civilians, and command-sponsored dependents on pcs orders to OCONUS locations who require a no-fee passport per the foreign clearance guide will submit their passport applications to local passport acceptance facility no earlier than 60 days and no later than 45 days from OCONUS departure date.  If visa is required the passport application will be submitted no earlier than 80 days and no later than 65 days prior to departure date.  Acceptance facilities will enforce submission timeframes.  Failure to do so may result in command-sponsored dependents traveling separately from their sponsor.  Foreign clearance guide can be found at HTTPS://WWW.FCG.PENTAGON.MIL/FCG.CFM. 

 

Military personnel, Government Civilians, and command-sponsored dependents on pcs orders to OCONUS locations with departure dates prior to 30 June and who are traveling under one of the SECDEF-approved stop movement order exemptions or have been granted an exception to policy to the stop movement order should immediately submit their passport applications if they have not already done so.

 

All personnel submitting applications should expect potential delays due to processing times and limitations associated with department of state processing capacity.

 

If there are extenuating circumstances that require expedited processing of passport application, submit memo [ANNEX CCCC] with justification through chain of command for ACOM/ASCC/DRU/HQDA principal approval.

 

- Annex CCCC , Expedite memorandum identifies the use of expedited processing is not available for dependents of command sponsored personnel.   During COVID-19 crisis expedite letters will be utilized to identify the requirement to upgrade any case within the "Exception to Policy" guidance until further guidance.

 

**DoD Agents must utilize VPAS to create the appropriate transmittal and further forward DoD passport applications to the State Dept. lockbox in the correct status to DOS.  Failure to follow policy guidance will delay application processing and further result in capability and corrective action within the PAAF.

DoD agents will identify the applications as ROUTINE on the DD-1056 and corresponding VPAS transmittal and record tracking numbers for later use. On the front of the packaging envelope markings as follows: DDD.  Applications will be forwarded to the lockbox address, processed as ROUTINE and within the capability of the Department of State. 

DoD Passport Acceptance agents will accept passport applications for DoD Personnel and their dependents who are on official travel orders, prior to the lifting of the SECDEF stop movement order.  Agents will review application packages and while guidance of ETP is in effect, identify if an exception to policy (ETP) category has been met.  8 ETP categories are found in the SECDEF order and personnel in those categories will be identified as such in their travel orders.  If the orders do not identify an ETP, the traveler will need to provide an appropriately signed ETP memo indicating travel is approved for three purposes 1) Mission Essential 2) Humanitarian Reasons 3) Extreme Hardship.  Agents will identify the applications as EXPEDITE on the DD 1056 and corresponding VPAS transmittal and record tracking numbers for later use. On the front of the packaging envelope markings as follows: DDD / ETP.  Applications will be forwarded to the lockbox address, processed as EXPEDITE and within the capability of the Department of State. 

DoD personnel and dependents requiring “urgent” official travel and who have met all requirements to process under expedited means will contact the Directorate of Executive Travel (DET) to coordinate additional prioritization of their application over other expedite cases.

If applicants are traveling prior to 30 Jun 2020 DoD agents must provide the following information after forwarding THE APPLICATION to SIA/Lock box.

-Copy of the Exception to Policy memorandum

-Copy of the Expedited memorandum

-Copy of orders, complete set or modifications

-Name of applicants and information     

               1056 barcode # /              Name (Last, First M) /                                 Date of birth

- Transmittal from VPAS

- Tracking number to Lockbox

-Date of travel

-Travel manifest or Itinerary

- Brief note of request for Urgency

-Application type: Diplomatic, Official, Dependent passport

 

Subject line must state the following or your email "will not be read immediately". 

Subject Line: “IRT FRAGO 27, URGENT MISSION CRITICAL” 

FORWARDED TO DoD Passport and Visa office:

Mr. Snead and Mr. Robinson

mailto:usarmy.pentagon.hqda-oaa-det.mbx.det-ppv-customer-service@mail.mil

 

The email must contain the reason for the urgent request and provide supporting documents as necessary.  Agents will be prepared to provide follow-up information upon request.

Date: 04/21/2020

SECDEF Memo: 20Apr2020


The coronavirus disease 2019 (COVID-19) continues to present significant risk to our forces as the DoD considers domestic and overseas personnel travel.  These movements present the threat of spreading COVID-19 within our ranks and communities. My priorities remain protecting our Service members, DoD civilians, and families; safeguarding our national security capabilities; and supporting the whole-of-nation response.


Effective immediately, this memorandum reissues travel restrictions and guidance for DoD Components that will remain in effect until June 30, 2020.


Travel Restrictions
All DoD Service members will stop movement, both internationally and domestically, while this memorandum is in effect. All DoD civilian personnel, and dependents of DoD Service members and DoD civilian personnel, whose travel is Government-funded will stop movement, both internationally and domestically, while this memorandum is in effect.


Except as provided below, this stop movement applies to all official travel, including temporary duty (TDY) travel; Government-funded leave travel; permanent duty travel, including Permanent Change of Station (PCS) travel; and travel related to Authorized and Ordered Departures issued by the Department of State. For DoD Service members, it also includes personal leave outside the local area and non-official travel outside the local area. DoD Components may onboard civilian employees within the local commuting area only, and civilian employees whose travel to the local commuting area is not government-funded.
(Please take time to further review the SECDEF’s memorandum in full)


Currently DoD agents may continue to intake applications for both eligible military sponsors and eligible family members.  The important factor is for the DoD agent to evaluate and determine the essential passport requirements from non-essential passport requirements then remind all personnel that submitted applications are placed in a routine status (regardless of expedite and justification memorandums.) PCS of Sponsored family members(dependents) is considered Non-essential requirement.


State Dept. is processing but only under their current status capabilities and at a limited capacity.   When State Dept. becomes fully operational they will process all applications under a first in, first out and in a routine status unless otherwise reviewed and authorized upgrade by DET. 


- Personnel with listed PCS of May2020/Jun2020/Jul2020 should submit their applications in expectation of Jul2020 travel as delayed by continued stop movement but expect delays as all applications will remain in routine status.
 
- Personnel with listed PCS of Aug2020/Sep2020/Oct2020 are not critical submissions and may be submitted at a later date to prevent backlog and hindrance to the system while processing upcoming moves. 


- Urgent travel is that identified to occur within 72 hours of request and supported by ETP signed by O7/SES.


- TDY,TAD travel may be submitted utilizing the same review as PCS travel. Additionally personnel required to travel during the stop movement period must provide the necessary ETP signed by O7/SES


- ETP memorandums submitted by personnel describing travel outside the stop movement period will not be reviewed.

Date: 04/10/2020

IMPORTANT UPDATE TO DoD PASSPORT APPLICATION ACCEPTANCE AGENTS

April 10, 2020
SIA/CPC Passport Operations in Response to COVID-19

See ATTACHMENT.

Due to public health measures to prevent the spread of COVID-19, operations at the Special Issuance Agency (SIA) and Charleston Passport Center (CPC) have been substantially curtailed. In addition, SIA’s counters at 600 19th St, NW and its satellite locations are closed for routine business until further notice.

Processing bandwidth for passport applications will be focused on applicants with urgent mission critical official travel as determined by DoD Executive Agent Fort Belvoir and SIA. Please direct all justifications for mission critical travel to DoD Executive Agent Fort Belvoir. DoD Executive Agent Fort Belvoir will arrange with acceptance facilities to submit applications and distribute mission critical passports on a case-by-case basis. DoD special groups should be prepared to provide a trackable shipping label for passports being mailed to domestic addresses.

Please note: SIA and CPC will resume processing routine applications as soon as COVID-19 staffing restrictions are lifted.

This information is subject to change.

Date: 04/08/2020

**Effective Wednesday, April 8, 2020**

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Passport matters will continue to reflect updates, status and further restrictions in regards to processing passports and visa applications by  DoD PAAFs

 =================    DoD Acceptance Agents, Please review the entire notification and disseminate accordingly    ==============================

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Currently DoD restricted movement guidance is forecasted to 11May2020. 

 

DoD Acceptance Agents must perform first time review and determine Essential from Non-Essential.

 

NON- ESSENTIAL EXAMPLES

-PCS moves

-Lost passports (CONUS personnel)

-Renewal of passport (CONUS personnel)

-No Fee passports for CRBA (Temporarily on Hold)

 

ESSENTIAL EXAMPLES

-Unit Movement (continue processing)

-Urgent travel (within 72 hours, contact DET)

-Chief of Mission personnel (continue processing

-Personnel currently assigned OCONUS (case by case)

 

DoD Acceptance Agents are to Discontinue the processing of all Non-Essential Routine applications due to hold in processing. 

The only exception is of DoD DET EA approved memorandum for Unit Movement Requirements.

All other Applicants must have detailed orders presenting Bona Fide need of travel and justification.

 

As of 02Apr2020, please be aware Special Issuance Agency (SIA), Washington DC and Charleston Passport Center (CPC), Charleston, SC are under CRITICAL PROCESSING procedures, ceasing the processing all routine cases and is placing priority on justified "life/death" emergency cases.     All "URGENT" request for the processing of Special Issuance Passports must be approved by DET DoD EA, Ft Belvoir. (within 72 Hours of the requested travel date) prior to engaging SIA. The follow information and supporting documents will be required:

 

-Name of the applicant/s

-DOB of applicant

-What is the travel date?

-Orders

-What is the urgent travel need?

-Itinerary and proof of visa requirement

-Flag level memorandum(no exception)  Memorandum created per the requirement put in place as of 11Mar2020 signed by no lower than the first general or flag officer or member of the Senior Executive Service.

 

Most Embassies and Consulates are on limited staff or closed until further notice. Depending on the Embassy/Consulate only actions of urgent requirement will be forwarded to the respective foreign country Embassy/Consulate after review of the case and supporting documents, if that Embassy/Consulate is not open we will try to reach out by email and calling but cannot guarantee a response. The following information and supporting documents are required at the time of review:

 

-Name of the applicant/s

-DOB of applicant

-What is the travel date?

-Orders

-What is the urgent travel need?

-Itinerary and proof of visa requirement

-Flag level memorandum(no exception) Memorandum created per the requirement put in place as of 11Mar2020 signed by no lower than the first general or flag officer or member of the Senior Executive Service.

 

 

TOURIST PASSPORT PROCESSING OCONUS

"STOP SUBMISSION"

++++++++++++++++++++++++++++++++++++++++++++++++++++++

Concurrently National Passport Center, (NPC)  is at a STOP process (Affecting all OCONUS PAAFs) "NO" applications regarding tourist passports are to be forward to NPC.

All personnel with Urgent travel requirements currently residing OCONUS must contact their nearest U.S. Embassy or Consulate for assistance.

Personnel with approved travel to Taiwan and requiring assistance must contact DET.

++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

**Any requests for urgent processing of visas and passports must be forwarded to usarmy.pentagon.hqda-oaa-det.mbx.det-ppv-customer-service@mail.mil and must be accompanied by Memorandum of Justification on command letterhead signed by 07/SES or above.

 

Subject line must contain (Urgent and Essential Travel Required)

 

Until Further Notice**

 

Important body of SECDEF memorandums:

Memo dated 11 Mar 2020:

Effective March 13, 2020, all DoD uniformed personnel, civilian personnel and family members traveling to, from, or through Centers for Disease Control and Prevention (CDC) Travel Health Notices Level 3 (COVID-19) designated locations, will stop movement for the next 60 days. This includes all forms of official travel, including Permanent Change of Station, Temporary Duty, and government-funded leave. For DoD uniformed personnel, this also includes personal leave and other non-official travel. DoD travelers should carefully plan travel to ensure their scheduled flights do not transit through or originate in Level 3 designated locations. Authorized Departures are delayed until appropriate transportation and reception procedures are in place for their intended route of travel as prescribed in this memorandum.

 

Memo dated 13 Mar 2020:

. This memorandum applies to all DoD military and civilian personnel and their families assigned to DoD installations, facilities, and surrounding areas in the United States and its territories. All DoD military personnel will stop movement while this memorandum is in effect. In addition, DoD civilian personnel and DoD family members, whose transportation is government-funded, will also stop movement. This policy applies to Permanent Change of Station (PCS) and Temporary Duty. Additionally, until the domestic travel restrictions prescribed above are lifted, DoD Components may only onboard civilian employees within the local commuting area, and military members are only authorized local leave in accordance with Service policies.

. A travel exception may be granted in writing to the guidance contained herein for compelling cases where the travel is: (1) determined to be mission-essential; (2) necessary for humanitarian reasons; or (3) warranted due to extreme hardship. Mission-essential travel refers to work that must be performed to ensure the continued operations of mission-essential functions, as determined by the DoD Component. Approval authority for these exceptions belongs to the Combatant Commander if the individual is assigned to a combatant command; the Chairman of the Joint Chiefs of Staff if the individual is assigned to the Joint Staff; the Secretary of the Military Department concerned for personnel under his or her jurisdiction; or the Chief Management Officer for the Office of the Secretary for Defense, Defense Field Activities and Agencies. This authority may be delegated in writing to a level no lower than the first general officer, flag officer, or member of the Senior Executive Service in the traveler's chain of command or supervision. These exceptions are to be done on a case by case basis, shall be limited in number, and shall be coordinated between the gaining and losing organizations, as appropriate.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date: 03/31/2020

Update to 24 Mar 2020 Stop Process:

Per SECDEF memorandum 11Mar2020 and 13Mar2020, Stop movement order is in effect from 13 Mar 2020 through 11 May 2020 (60 days)

 

Effective 01 Apr 2020: In preparation for possible movement,  DoD Acceptance agents are authorized to resume the processing of Passport and Visa applications.  All passport applications provided to the lockbox or directly to SIA will be treated and processed as Routine only regardless of presentation of an expedite letter.  If there is an emergency,  urgent travel requirement or need of  immediate travel, please contact DET for assistance.

 

All request of Life, Death, Mission essential  or Urgent processing must be vetted by DET Fort Belvoir prior to engaging SIA and must be supported by memorandum from first line Flag officer or SES in the traveler chain of command as outlined in the SECDEF travel restriction memorandums.   Once approval is identified DET will coordinate with SIA and advise the DoD Agent in further processing of the urgent case.

 

Please remind applicants during this crisis, all applications are being processed as "ROUTINE ONLY"

Date: 03/31/2020

Photos for Passport or Visa Applications

 

Effective 01 Apr 2020:

 

DoD applicants may not submit photos for passport or visa applications which depict any form of uniform item.

 

Photos must not contain any form, type or piece of uniform resemblance.  Members must have civilian attire and must be of appropriate taste.  Please do not submit applications which have photos with uniform tees of any type from any component or service.  If the applicant has removed the outer uniform item and is now displaying a uniform tee this is not authorized and is not to be submitted.  Retake the photo or have the applicant return with a new photo in civilian attire.

 

DoD agents are not to maintain the application or create the authorization Form DD-1056 until proper photos are presented by the applicant.

Date: 03/31/2020

OCONUS FEE PROCESSING

Effective 31 March 2020: DoD Passport Acceptance Agents, Discontinue processing Tourist Passports until further notice:

Due to the state of New Hampshire's Stay-At-Home Order, the National Passport Center has been reduced to limited staffing.  Effective immediately, do not send any Military Fee Passport (MFP) applications to lockbox for processing.  We will do out best to process any cases currently en route/in process, but turnaround times may be delayed.  Contact your nearest U.S. Embassy or Consulate for any emergency passport services.


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Office of the Administrative Assistant
to the Secretary of the Army
U.S. Army Headquarters Services
Directorate of Executive Travel
9301 Chapek Road
Fort Belvoir, VA 22060
E-Mail Passport Visa Customer Service
UNCLASSIFIED