One Transmittal equals 20 or less applicants per page:
If a DoD agent has less than 20 applications and they are
generating a transmittal, the form will generate correctly (1-20)
However, if the DoD agent is creating a transmittal for more
than 20 applications the system is unable to compile the second page, (21 - 40)
and will corrupt the entire set. Agents will then need to use a manual
DS-7691 transmittal for shipping which can be located on Passport matters under
-
Note:
If the agent selected the correct delivery (DOS or PSD) each application will
be in the correct status.
The current fix is that the agent must work in steps within
VPAS by selecting 20 or less applications in VPAS creating the necessary
transmittal from VPAS, then they must return to the create option and select
the additional applications and create generate for a new transmittal including
all applicants exceeding 20 applicants.
-
1-20
applications
-
21-40
applications (this will still list on the transmittal as 1-20)
-
41-60
applications (this will still list on the transmittal as 1-20)
Base Line, the agent is only able to create 1 transmittal of
20 or less applicants and must create multiple transmittals to list and account
for any additional applicants.
If there are any questions, please contact the Customer Service Team.