Sunday, June 16, 2024

Contact Us

Passport / Visa Inquiries and Status Checks Inquiries and Status checks should be made only by phone or e-mail if the traveler is within 20 days of the departure date. Only authorized DOD passport Agents will receive a response for status checks. Agents please include your agent ID when requesting a status. Direct all inquiries and status requests to:

DoD Passport and Visa Office
9301 Chapek Rd., Bldg. 1458
Fort Belvoir, VA 22060
Phone: 703-545-0003/703-545-0004

Phone: (703) 545-0003/0004
DSN: 865-0003/0004

DoD Passport Agent Training Program

Facility Inquires

State Department Special Issuance Agency (SIA)
(Status checks for suspense cases only)
Please submit all passport and visa inquiries to the customer service email and/or phone lines at 703-545-0003/0004. For additional assistance, problems and complaints regarding the DoD Passport and Visa Office, please contact:

Customer Service Team Lead

Passport & Visa Application Acceptance/Policy Lead

Visa Team Lead

Mailroom Team Lead

Send Email to Application Help Desks
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U.S. Army Installation Management Command G1/MPD Passport Service Division
9301 Chapek Road, Fort Belvoir, VA 22060
E-Mail Passport Visa Customer Service