Inquiry Procedures For Passport Agents

Passport and Visa Status Checks can only be requested by the originating certified passport agent.   See Submit Request for Status Check for detail information and submission instructions.

Status checks should begin ten (10) business days prior to the departure date (block 14 on your DD Form 1056).   If signature is required and multiple visas (three or more) start your status check fifteen (15) business days prior to departure date (block 14 on your DD Form 1056).

The turn around time to answer status checks is two (2) business days.

Please remember to do inquiries in a reasonable time allowing for receipt of mailed documents according to the manner in which it was mailed (ie., Fed Ex - 3 business days; Regular Mail - 5-10 business days; Certified Mail takes longer). This timeframe is approximate and time must be allowed for opening, assembling, and data entering of mail into the system.

To address problem cases, please do so at the end of the inquiry after the status code.

How to Submit Request for Status Check

Status Checks:

For Passport and Visa Inquiries E-Mail DOD Passport Matters. (Subject line, Write "Status Check" or "Visa Check")

STATUS CHECK VIA EMAIL SHOULD BE DONE IN THE FOLLOWING ORDER:

1. Provide the VPAS barcode.
2. Double space between names.
3. Date of Birth MM/DD/YYYY
4. Applicant's last four SSN * - Use Sponsor's last four of SSN for Visa ONLY (VO)
5. Include your Passport Agent ID Code, phone number, Email or Group email on all requests.
6. Only five (5) names per status check request.