Thursday, July 18, 2024
Tracking Packages
Important Notices
07/01/2024
PASSPORT AGENTS -DO NOT LET CHILDREN SIGN THEIR PASSPORTS.  IF THEY ARE UNDER 16, HAVE THE PARENTS SIGN. THERE IS A CORRECT WAY FOR THEM TO SIGN, IF YOU DO NOT KNOW THE CORRECT WAY THEN PLEASE REACH OUT TO CUSTOMER SERVICE.
06/27/2024
THE DOMINICAN REPUBLIC WILL NOT BE PROCESSING VISA REQUESTS JULY 3-13 2024.
03/20/2024

Customer Notice: Authorized Service Interruption:  DNS Cutover - Migration of Passport Matters Public to cARMY

Maintenance will occur:  03/21/2024 6PM until 03/21/2024 9PM

Purpose of ASI: Is to release the DNS Cutover for migration of PM PUB to cARMY. Go Live has been approved!

Customers Impacted:     All users of the system.

Action Required of Customer:  Log off NLT 6PM EST

Impact: Medium impact -- system will be unusable during the ASI window but will be fully operational with no loss of data after the maintenance period.

Customer should contact Customer Service, DoD Passport and Visa Division if there are any questions.  
 

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G1/MPD IMCOM
DoD Passport and Visa Office
9301 Chapek Road, Bldg. 1458
Fort Belvoir, VA 22060
Hours of operation (excluding federal holidays):
Customer Service (phone/email): (703) 545-0003/0004
Counter: Monday-Friday 0800-1500
usarmy.pentagon.hqda-oaa-det.mbx.
det-ppv-customer-service@army.mil

Monday-Friday 0800-1600
Mail Visa Applications To:
G1/MPD IMCOM
DoD Passport and Visa Office
9301 Chapek Road, Bldg. 1458
Fort Belvoir, VA 22060
(703) 545-0003/0004
Mail Passport Applications To:
U.S. Department of State
Passport Services
Special Issuance Agency (CA/PPT/SIA)
Lockbox Processing Center
500 White Clay Center Dr.
Box 90117
Newark, DE 19711
Note: All passport and visa documents must be sent by traceable delivery!
Send Email to Application Help Desks
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U.S. Army Installation Management Command G1/MPD Passport Service Division
9301 Chapek Road, Fort Belvoir, VA 22060
E-Mail Passport Visa Customer Service