Passport Matters Public Site

Electronic Passport Application via State Department's official web site.

Important Notices

01/13/2021

Mailing Options

For now, if possible, please utilize FedEx or UPS to send your passport requests, visa requests, supporting and or additional documentation to the Lockbox, Department of State and Fort Belvoir. The United States Postal Service (USPS) is backlogged, therefore we are not receiving mail in a timely fashion. FedEx and UPS are traceable methods of delivery, you can send overnight or choose the two day delivery option. If you choose to send your passport/visa/supporting/additional documentation via USPS your travel can potentially be delayed.

12/07/2020

Facility Limited Opening,

The passport office at 9301 Chapek Road Fort Belvoir, VA 22060 is open again but with limited resources and services available. Please expect longer processing and wait times for services. Our office will start accepting scheduled appointments on 10 December 2020. To schedule appointments for passport/visa services at our location for December 10th 2020 and beyond, please send a request email to our customer service mailbox at usarmy.pentagon.hqda-oaa-det.mbx.det-ppv-customer-service@mail.mil with the following information:

Name of Applicant(s):

Have Travel Orders been obtained?:

Destination:

Type of passport/visa request:

Next three available dates and times:

Organization:

Current Location:

11/30/2020

Facility Closure,

The Passport Services Division Office at 9301 Chapek Road, Fort Belvoir, VA 22060 is closed until further notice. We will update this website when the office will open up again for passport services.

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Directorate of Executive Travel DoD Passport and Visa Office 9301 Chapek Road, Bldg. 1458 Fort Belvoir, VA 22060 Hours of operation (excluding federal holidays): Customer Service (phone/email): (703) 545-0003/0004 Counter: Monday-Friday 0800-1500 usarmy.pentagon.hqda-oaa-det.mbx. det-ppv-customer-service@mail.mil Monday-Friday 0800-1600	Mail Visa Applications To: Directorate of Executive Travel DoD Passport and Visa Office 9301 Chapek Road, Bldg. 1458 Fort Belvoir, VA 22060 (703) 545-0003/0004	Mail Passport Applications To: U.S. Department of State Passport Services Special Issuance Agency (CA/PPT/SIA) Lockbox Processing Center 500 White Clay Center Dr. Box 90117 Newark, DE 19711
	Note: All passport and visa documents must be sent by traceable delivery!

Resources

U.S. Government Links

Non-U.S. Government Links

Track Packages